ABOUT PRIMO

FOR OVER 20 YEARS

Primo Restoration and Construction Inc. has been offering its services to the Twin Cities for over 20 years, and the staff has almost 100 years of combined experience. We are a licensed general contractor and An experienced team of industry professionals dedicated to service, quality, and excellence.

No project is too large or small to deserve the special attention of our staff backed with decades of industry experience and knowledge. We put you first and will guide you through your next project from start to finish.

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FREQUENTLY ASKED QUESTIONS

ARE YOU FULLY LICENSED AND INSURED?

We are insured up to $2,000,000 and a licensed general contractor.  

HOW LONG HAS PRIMO BEEN IN BUSINESS?

Primo has been in business since 1997. From the company’s beginning, we’ve been an industry leader providing labor to many of the most successful builders and contractors in Minnesota.

HOW LONG WILL THE ENTIRE LABOR PROCESS TAKE?

That really depends on what your remodeling project is and if your insurance company is involved. IF you have an insurance claim – your mortgage company may be involved also, which can also delay the project. That’s why it’s important to get your claim called in asap and get the ball rolling. Most insurance companies have a 1 year deadline from the “date of loss” to get everything completed.

HOW LONG IS THE INITIAL CONSULTATION?

If you’re just looking to get a quote to replace your roof, siding, or windows, it can take anywhere from a half-hour to a couple hours depending on how many questions you have. A complete restoration or home remodeling consultation can average an hour or two.

WHO ACTUALLY DOES THE WORK FOR PRIMO?

Primo uses many different sub-contractors for different projects. From flooring crews to framers and roofers, we have some of the best tradesmen in the industry. We vet each and every one of our installers to make sure you’re getting the very best. We value the quality of our laborers and they are what truly separates Primo from the rest.

DO I HAVE TO BE PRESENT FOR THE APPOINTMENT?

Yes, you need to be home during the appointment. The Primo representative will have questions that will need to be answered with someone on site. We know your time is valuable and so is ours.

DO I HAVE TO BE HOME DURING CONSTRUCTION?

Most people think they need to be home during the installation. You do not. As a matter of fact, we recommend that you aren’t home unless you like hearing banging and loud tools buzzing and sawing all day. Our project managers will keep you updated of the progress through email or text.

WHAT TYPE OF WARRANTY DOES PRIMO OFFER?

The State of Minnesota only requires that contractors give a 1 year workmanship warranty, but Primo offers a full 10 year warranty on all of our work.

WHY SHOULD I HIRE PRIMO?

Our reviews speak for themselves. Our customers have a better over-all experience with Primo Restoration. We aren’t the cheapest and certainly aren’t the most expensive, but if you want the job done right and don’t want to lose your mind in the process we may be a good fit for you.

DOES PRIMO WORK WITH MY INSURANCE COMPANY?

We work with ALL insurance companies. This is our specialty and we are the best at it. Whether your house caught fire or you have hail damage we can help. We have estimators and inspectors that meet with insurance adjusters every day make sure your claim is being handled properly.

DOES PRIMO HELP CUSTOMERS PAY THEIR INSURANCE DEDUCTIBLE?

Absolutely not. In most states this is illegal and is insurance fraud. If your insurance company finds out they can and will drop you and if the Department of labor finds out they will revoke the contractor’s license. We’re aware that there are lots of companies that are still doing it, but it’s a matter of time until they get caught and go out of business.

WHAT ARE THE BEST WINDOWS FOR MY HOME?

There are thousands of windows on the market right now. There are a handful of great windows that we recommend. There is one window that stands out and we have chosen as our favorite. Since we’re not married to any one particular manufacturer, we can install any windows you would like that fit your needs and budget.

WHAT IS THE BEST SIDING FOR MY HOME?

That really depends what you’re home needs. We install more vinyl siding than anything but believe that LP SmartSide and Fiber Cement siding are also terrific investments for any home.

PARTNERS AND CERTIFICATIONS

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